This page is a starting point. Replace it with your clinic's own charter before the site goes live — it is edited under Pages in the admin panel.

What you can expect

  • A clinician registered with their respective council, whose credentials are displayed at reception
  • An appointment that runs close to the time you were given
  • A written plan in Nepali or English, and a review date before you leave
  • An honest answer about what a treatment can and cannot do
  • A clear referral onward when your care belongs elsewhere

What we ask of you

  • Bring a photo ID, your current prescriptions and any recent reports
  • Tell us about every medicine and preparation you are taking, including herbal ones
  • Let reception know as early as you can if you cannot make an appointment

If something goes wrong

Tell us. Feedback and complaints go to the front desk or through the contact form, and are read by the clinical lead the same week.